The New HR Analytics: Predicting the Economic Value of Your Company's Human Capital Investments
Jac Fitz-enz · 2010
A guide for transforming Human Resources from a reactive cost center into a strategic, value-creating partner by applying a four-phase predictive analytics model (HCM:21) to manage human capital and forecast business outcomes.
In a business world defined by volatility and intense competition, managing your organization's most valuable asset—its people—with outdated methods is a recipe for failure. 'The New HR Analytics' provides a disruptive and practical roadmap for moving beyond traditional, backward-looking HR metrics. Author Jac Fitz-enz, the pioneer of human capital measurement, introduces HCM:21®, a groundbreaking four-phase predictive management system: Scan the market, Plan for future capability (not just fill jobs), Produce value through optimized HR processes, and Predict business outcomes using a powerful trifecta of strategic, operational, and leading indicators. This book is an essential toolkit for any leader, HR professional, or manager who wants to stop guessing, start predicting, and finally prove the direct link between smart people-investments and the bottom line.
The model it argues
This model, inferred from the book's central HCM:21® framework, posits that the systematic implementation of four predictive management levers (Scanning, Capability Planning, Process Optimization, and Predictive Measurement) enhances key workforce states and processes (such as Capability Alignment, Engagement, and Retention), which in turn drive improved workforce productivity, financial performance, and sustainable competitive advantage.